Privacy policy

Privacy Policy

Last Updated: November 2025

Siyaram Electronics (“we”, “our”, “us”) operates this website, including all related information, content, features, tools, products, and services, in order to provide customers with a secure and customized shopping experience (“Services”). This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit or interact with our website, use our Services, make a purchase, or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect personal information that identifies or can reasonably be linked to you. This may include:

  • Contact details: Name, billing/shipping address, phone number, email address.

  • Payment information: Card details, transaction information, payment confirmation.

  • Account information: Username, password, preferences, settings.

  • Order information: Items viewed, added to cart, purchased, returned, exchanged, or cancelled.

  • Communication data: Information provided when contacting customer support.

  • Device information: IP address, browser type, device identifiers, network information.

  • Usage data: Interaction with pages, features, browsing activities.

We do not collect anonymous or de-identified data that cannot reasonably identify you.

Sources of Personal Information

We may collect information:

  • Directly from you when you create an account, place orders, communicate with us, or use our Services.

  • Automatically through cookies, tracking technologies, logs, analytics, and website usage data.

  • From contracted service providers such as payment gateways, logistics partners, and security tools.

  • From business partners (if applicable).

How We Use Your Personal Information

We may use your personal information to:

1. Provide, Improve & Personalize Services

  • Process and fulfill orders

  • Manage your account

  • Display relevant products

  • Remember preferences

  • Handle returns/exchanges

  • Arrange shipping and delivery

2. Marketing & Promotions

  • Send promotional emails/SMS/notifications

  • Show product recommendations
    You may opt out of promotional communication at any time.

3. Security & Fraud Prevention

  • Validate account credentials

  • Detect suspicious or unauthorized activity

  • Protect our users, data, and systems

4. Communication

  • Provide customer support

  • Send service-related updates

  • Respond to inquiries

5. Legal Obligations

  • Comply with applicable laws

  • Respond to lawful requests

  • Enforce policies and terms

How We Share Personal Information

We may disclose personal information:

  • To service providers (payment processors, logistics partners, customer support tools, analytics, security tools).

  • To business partners offering marketing or advertising support.

  • When directed or consented by you.

  • Within our company group or affiliates.

  • During business transfers, mergers, or acquisitions.

  • To comply with legal duties or protect rights, property, or safety.

We do not sell personal information.

Third-Party Websites

Our website may contain links to external sites.
We do not control and are not responsible for:

  • Their privacy practices

  • Data handling policies

  • Content accuracy

Please review the privacy policies of third-party sites before sharing information.

Children’s Data

Our Services are not intended for individuals under the legal age of majority in your region.
We do not knowingly collect data from minors.

If you are a parent/guardian and believe a child has provided personal information, contact us to request deletion.

Security & Data Retention

We take measures to safeguard your information. However:

  • No electronic transmission is 100% secure.

  • We cannot guarantee perfect security.

We retain personal information as long as required to:

  • Maintain your account

  • Provide Services

  • Comply with law

  • Resolve disputes

Your Rights & Choices

Depending on local laws, you may have rights to:

  • Access the personal data we hold about you

  • Delete personal data

  • Correct inaccurate information

  • Port your data to another service

  • Manage communication preferences

You may exercise these rights by contacting us directly.

We will not discriminate against you for exercising your rights.

Complaints

If you are unhappy with our data practices, please contact us using the details below.
You may also have the right to escalate complaints to your regional data authority.

International Data Transfers

Your information may be processed or stored outside your country due to operational requirements.
We take measures to ensure your data remains protected.

Changes to This Policy

We may update this Privacy Policy periodically. Updated policies will be posted with a revised “Last Updated” date.

Continued use of the Services confirms acceptance of the updated terms.

Contact Us

If you have questions, require assistance, or want to exercise your data rights:

Email: siyaram.info@gmail.com
Legal Address:

Kanubhai And Sons, 
Opp. Nayara Petrol Pump,
Savarkundla, Amreli, Gujarat - 364515, India
Phone: +91 94845 19193