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Refund & Cancellation Policy
1. Order Cancellation
- Customers can cancel their order within 24 hours of purchase for a full refund.
- After 24 hours, cancellations may not be possible if the order has already been processed or shipped.
- To request a cancellation, please contact our support team at 📧 [Your Email] or 📞 [Your Contact Number].
2. Refund Policy
We strive to provide high-quality products. However, if you are not satisfied with your purchase, our refund policy is as follows:
Eligible Refunds
- Defective or Damaged Products: If you receive a damaged or faulty product, please notify us within 7 days of delivery with photos/videos as proof.
- Incorrect Product: If you receive the wrong product, contact us within 7 days for a replacement or refund.
Non-Refundable Items
- Products damaged due to customer mishandling.
- Used or altered items.
- Custom-made or special-order items.
3. Return Process
- To initiate a return, email us at [Your Email] with your order details and issue description.
- Once your return is approved, you will receive instructions for shipping the item back.
- The product must be returned in its original packaging and condition.
4. Refund Processing Time
- Once we receive and inspect the returned item, refunds will be processed within 7-10 business days.
- Refunds will be credited to the original payment method.
5. Contact Us
For any refund or cancellation inquiries, please reach out to our support team at:
📞 +91 94845 19193